IT Environment audit

IT Environment Audit is a deep study of the IT infrastructure to obtain an expert assessment of your enterprise's actual state of affairs. In addition, it allows you to discover the enterprise's existing information infrastructure possibilities and shortcomings.

As part of an IT audit, organizational and administrative documentation, rooms for processing and storing critical information, personnel involved, data transmission networks and related data storage systems, computing, and network equipment are subject to assessment and testing.

Why is Parcelcrown a perfect choice for conducting an IT Audit for you?

Reason to choose us

Promptness in solving any IT issues - we value your time!

Reason to choose us

Only certified and experienced service engineers will work for your benefit.

Reason to choose us

A unique approach to each client - we adapt the process individually for your need.

What’s included?

analysis of risks associated with the possibility of implementing security threats against information system resources

assessment of the current level of security of information systems

localization of bottlenecks in the system of protection and operation of information systems

assessment of the compliance of information systems with existing requirements for operation and in the field of information security

development of recommendations for introducing new and improving the efficiency of existing mechanisms for the operation and security of information systems

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Common questions

If you don’t found your question – please, contact us.

Why use a third-party company when I can hire a system administrator?

Good specialists are not cheap, moreover, finding an adequate system administrator is quite a difficult task.

In addition, the specialist needs to be managed, directed, motivated, and sufficiently loaded. It is simply impossible to control the performance of the assigned tasks without having a clear idea of the technical side of his work. The uncontrolled work of the system administrator will one day lead to a critical situation that will not benefit your business.

If you entrust these tasks to a third-party company, you can be sure that specialists in their field are working with you, and in case of any important tasks, they will be performed professionally and with a complete understanding of the matter.

Can you save ordering IT outsourcing?

On the one hand, the costs of IT outsourcing may, in some cases, be somewhat higher compared to keeping your employee on staff. At the same time, in calculating the data, the company does not consider the hidden costs of auxiliary departments, namely, accounting, HR, legal, administrative and economic services, etc. It should also be noted that the maintenance of one employee is not enough. As a result, by making a full assessment of the cost of maintenance, hidden fees, and lost profits in case of downtime of IT systems during the absence of an employee on site and inability to cope with the current task, the benefits of IT outsourcing services become undeniable.

When ordering IT outsourcing, the customer receives other benefits that affect the quality of work. For example, instead of a couple of employees, it works with a team of specialists who can provide access to the best competencies, conduct expertise, the flexibility of IT services, and provide the customer with the opportunity to focus services on the core business.

What are the benefits of IT outsourcing?

Qualified assistance in all matters related to IT infrastructure maintenance;
SLA regulates the quality of work performance and service provision;
Organizational and operational flexibility;
Continuity of IT services;
Effective management of IT infrastructure costs;
There is no need to search and recruit personnel, check the specialist's compliance, training, and certification.

When do you need an IT audit?

Many companies often face the fact that the manager does not have a clear description of the entire information system of the enterprise. It may seem like a minor oversight, but when the question arises of software or hardware failure, possible modernization, an expert opinion is needed to plan further steps.

In fact, any modernization and change implementation can be carried out only if there is a complete understanding of the existing state of the server and network equipment. Therefore, conducting an audit is a starting point allowing assess the current IT infrastructure objectively.

Which other services does IT audit provide?

IT audit focuses on three different fields:

Audit itself: an evaluation based on criteria to publish a final report that includes agreed-upon measures for areas of non-conformance.

Consulting: a final report containing "observations and recommendations" will be produced after a criteria-based examination.

Advisory / Assistance: participation in various activities while utilizing our unique risk-based, control-oriented, facilitation, analytic, and synthesis capabilities.

How to control the activity of the company providing the IT services?

First of all, it should be noted that the IT outsourcing model has its own control tools offered to the customer:

SLA tool - it fixes IT outsourcing services and their quality parameters;
Possibility of access to the reporting system online, informing the customer;
The system of penalties in case of non-compliance with the SLA parameters, namely the fines the company pays to the customer in case of poor-quality service;
In case of inconsistencies, the responsible person of the customer company may not sign the act of work performed, which leads to fines for poor-quality service.

Also, when providing comprehensive IT outsourcing services, it is possible to organize a control service that facilitates the interaction of the customer company with the contractor. It controls the outsourcer's activity. To manage the control service, the customer often installs an IT director.

How do you protect confidential information and prevent it from getting to competitors?

Parcelcrown fully protects the interests of the customer. Signing the contract, an additional warranty, like a privacy agreement is included. Unfortunately, practice shows that the majority of confidential information leaks occur due to IT personnel's activities in the state of the customer company. In this case, we also apply additional security measures.